REDI Training 2012 Ltd. values the personal information you provide to us. This Data Privacy Notice explains how we protect your personal data and how you can control how we use your personal information. If you want to change the way in which we use your data or if you have a question about how your personal information is used please contact us using the methods below:

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• Email:   office@redi-training.co.uk 

• Phone:  020 7348 7117

• Post:     19 Heathfield Square 
                London SW18 3HY

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The information we collect

We only collect information that you give us in the course of us providing you with a service that you have requested, or when you ask us to contact you. Sometimes other companies may pass on your contact details, but we check that you have given permission to do this. Ordinarily we will only ask for the following information:

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• Your Name

• Your Company’s Name

• Your Contact Details

• Should we do business with you, we may require additional information about your company including financial information 

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The legal basis for processing
your personal data

In general, the reason we will be processing your data is because it is necessary for the performance of a contract between us or because you have consented to receive information from us.

 

There are times where we will want to tell you about new products or services we are offering. In this case we shall be using legitimate interest as the basis of for processing.

 

Cookies

First-party cookies are those set by our server. Third-party cookies are set by a server outside our control. 

 

REDI Training 2012 Ltd only sets first-party cookies.  Google Analytics cookies are the only cookies we set by our server.  REDI Training 2012 Ltd sets no third-party (tracking) cookies.

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We use the information you give us
in the following ways

• Provide you with the service or information you’ve requested

• Keep you informed and updated on relevant offers you may be interested in

• Improve our website and the range of services and products we provide

• We do not store credit card details

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We will not share your data to any other company without your prior consent. We will never sell your data to another company.

 

However, we do use the following companies for our business operations who process your data under our control:

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• MailChimp for our email marketing campaigns

• 1&1 who provide website hosting and email

• We do not transfer any data outside the EEA

 

Under some circumstances we may be required to disclose or share your information without your consent, for example if we are required to by the police, the courts, or for other legal reasons.

 

Keeping your information safe

We take data protection and data security very seriously. We have implemented a number of organisational and technical measures to ensure that only the people who need to see the data are allowed access and that the data is protected when stored and transmitted.

 

Data Retention

Our data retention policy details the length of time we keep the various types of personal data for. There are some statutory data retention periods that we must comply with, e.g. financial information must be kept of 6 years, but in general if we have not been in contact with you for 2 years, we shall delete the personal data we collected from you from our systems.

 

Data Accuracy

We want the information we hold about you to be correct. Therefore if you have new, or updated, information then please tell us about the changes. You can do this by emailing us at office@redi-training.co.uk - or by calling us on 020 7348 7117. If you email us or call us we won’t do anything until we have verified that you made the request.

 

Subject Access Requests

It is your right to know what personal data we hold about you. If you want to find out this information then please write or email us to make your request. Once we have verified that it was you who has made the request we shall respond within a month.

 

Data Erasure 

If you don’t want us to hold personal data about you any more you can request for the data to be deleted. As long as there are not statutory reasons for us retaining the data for a certain period, e.g. financial transaction data must be retained for 6 years, then we will remove your data immediately we have verified that it was you who made this request.

 

What if you don’t want to hear from us?

If you decide that you don’t want to receive information from us any more, the either click in the unsubscribe link in our emails, or by sending a request to stop email to office@redi-training.co.uk. We will then stop sending you emails immediately.

 

Complaints

If you have a complaint please contact our Data Protection Officer who will deal with your request promptly.  If you are still not satisfied with the way your complaint was handled, you can refer your complaint to UK Information Commissioner's Office.

 

Other Information about
REDI Training 2012 Ltd.

REDI Training 2012 Ltd. is a company that offers the following services:

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• Basic Life Support Training for both Adults and Paediatrics

• Bespoke First Aid Training

• Ante-natal Training

 

Registered in England and Wales: Company No 07965302.

 

Our Registered Address is 19 Heathfield Square, London, SW18 3HY.

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